Privacy Policy

This Privacy Notice for JNDS Online (John Nicholson driving school) describes how and why we might access, collect, store, use, and/or share your personal information when you use our services, including when you visit our website at https://jndsonline.co.uk, use our mobile application, or engage with us through other related services.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

• Names - Full names for account creation and identification
• Phone numbers - Contact numbers for communication and support
• Email addresses - Primary communication and account management
• Mailing addresses - Physical addresses for service delivery
• Usernames and passwords - Account security and authentication
• Contact preferences - How you prefer to be contacted
• Billing addresses - Payment processing and invoicing
• Payment information - Credit/debit card details for transactions

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

• Account Management - To facilitate account creation and authentication and manage user accounts
• Service Delivery - To deliver and facilitate delivery of services to you
• Customer Support - To respond to user inquiries and offer support
• Communication - To send administrative information and updates
• Order Processing - To fulfil and manage your orders, payments, returns, and exchanges
• User Communications - To enable user-to-user communications through our platform
• Safety & Protection - To save or protect an individual's vital interest when necessary

We may share information in specific situations and with specific third parties. We have contracts in place with our third parties, which are designed to help safeguard your personal information.

Third parties we may share personal information with include:

We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information:

• Access Rights - Request access and obtain a copy of your personal information
• Rectification Rights - Request correction of inaccurate personal information
• Erasure Rights - Request deletion of your personal information
• Portability Rights - Receive your data in a portable format
• Objection Rights - Object to processing of your personal information
• Restriction Rights - Request restriction of processing your personal information
• Withdrawal Rights - Withdraw consent for processing based on consent

You can exercise these rights by contacting us using the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws.

We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services and your account, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.

We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising, including to help manage and display advertisements, to tailor advertisements to your interests, or to send abandoned shopping cart reminders.

Our servers are located in the United Kingdom. If you are accessing our Services from outside the United Kingdom, please be aware that your information may be transferred to, stored by, and processed by us in our facilities and in the facilities of the third parties with whom we may share your personal information.

We have implemented measures to protect your personal information, including by using the European Commission's Standard Contractual Clauses for transfers of personal information between our group companies and between us and our third-party providers.